Policies

Refunds, returns, and the fine print.

Research Use Only

All products sold by Pretty Peptides Co. are intended strictly for laboratory research use only. They are not intended for human or veterinary consumption, diagnosis, treatment, or prevention of any disease.

Ordering & Shipping

For the full payment flow (Venmo, CashApp, Zelle, PayPal, Wise) and how to send your order number, see our ordering page. For delivery times and tracking, see our shipping page.

Refund & Returns Policy

Due to the nature of our products, all sales are final. We do not accept returns or offer refunds once an order has been processed or shipped.

Damaged or incorrect items

If your order arrives damaged or incorrect, contact us at hello@prettypeptides.co within 48 hours of delivery with photos and your order number. We'll work with you on a replacement.

Cancellations

Once an order has been processed or shipped, it cannot be cancelled or modified.

Chargebacks

Initiating a chargeback without first contacting us to resolve an issue violates this policy and may result in restriction of future purchases.

Agreement

By placing an order, you agree to this Refund & Returns Policy and confirm you are 18 years of age or older.